How does this whole Subscription thing work?
Three simple steps:
1) We test products that we think would best suit our box for you lovely mothers.
2) You subscribe to a 1, 3, 6 or 12 month plan.
3) Every 15th of the month we ship out the Moms 'N' Dumbbells boxes to all of our Fit Mom's!
When can I expect to start receiving my Moms 'N' Dumbbells after I have subscribed?
If you have signed up on or before the last day of each month, your Moms 'N' Dumbbells Box will ship by the 15th of the following month. If you sign up after the last day of the month we will still try and get you a box for the following month but we can't guarantee it. Email firstname.lastname@example.org and we will let you know if we can still squeeze you in! For example, if you subscribe on May 31st, your MnD Box will ship by June 15th. If you subscribe on June 1st, your first MnD Box will ship by July 15th.
When are boxes shipped?
We ship the boxes no later than the 15th of every month, unless that day falls on a holiday or on a weekend - in which we will ship the box the next postal work day.
How do I send a single box as a gift?
If you would like to only send one box to someone as a gift, just sign-up using THEIR custom info on the signup page (to the best of your knowledge, or just ask!), and once you receive the confirmation email that you have subscribed, you can log back in and cancel your subscription. You must do this before the 29th of the following month, or you will be re-billed for an additional month.
What’s in the box?
Every month is different, the only thing promised is that you will receive a ton of value and you will be surprised each and every month. Possibilities of products within the Moms N Dumbbells box include: Fitness Gear, Fitness Apparel, Protein Snacks, Nutritional Snacks, Workout Routines/Schedules, Energy Drinks, BCAA's and so much more.
Can I exchange items if the size does not fit?
If you were given the wrong size, we will absolutely send you a new one. If you receive the size you requested but it doesn’t fit, we will send you a new one if we have leftover in stock! It’s on a case by case basis–email us if this happens!
When will I be billed on my account?
The first time you subscribe, your payment will be processed for your first shipment immediately. Afterwards, payments will be processed on the 25th of each month.
How long is the subscription I am signing up for?
Your subscription will auto-renew until you cancel. Cancel anytime. No contracts. But we don't think you'll need to worry about that.
When will I receive my last Box if I cancel my subscription?
If you cancel before the 25th, you will not receive a MnD Box the next month. If you cancel after your charged on the 25th, you will receive one more Mnd Box the following month. This is only valid to those who are subscribed on a 1 month basis.
What is "The Shop"?
"The Shop" is an online store within our website where you'll be able to find past items in boxes, exclusive boxes, cool sportswear, giveaway tickets and other exciting MnD items that are NOT subscription based.
I noticed my name/address/e-mail is wrong after I signed up. Can I change this?
Yes, just log in to your account and change whatever has to be changed before we ship! If that doesn't work, email us and we will change it no problem!
If for any reason you wish to cancel your subscription, simply email us at email@example.com and we will happily help you with this!
If you have anymore questions feel free to email us at firstname.lastname@example.org !